Here at Warmer Homes West Midlands, we always look for passionate people to join our fast growing and dynamic team of Energy Advisors and Outreach Officers.

Would you want to be part of our team to help us deliver a first class energy advice and support services to our customers across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton?

We are currently recruiting for the below positions:

Customer Service Advisor

We are currently looking for an individual with excellent customer service skills, well organised, passionate, and able to work under pressure.

Salary: £21,782 during training rising to £24,701 upon successful completion of probation

Job type: Fixed-term contract, 37.5 hours per week,
Monday to Friday 9 a.m. to 5 p.m

Other Benefits: 25 days holiday per annum + holiday accrual scheme & bank holidays, Workplace Pension Scheme, Electric Vehicle Salary Sacrifice Scheme after year one, full training provided, free tea and coffee, away days

Positions available: 3

Location: Jewellery Quarter, Birmingham B3 1SF

Click HERE to read the full job description



More roles available at our Warwickshire/Worcestershire office


For more information, please visit
Act on Energy website.

Apply now and join our wonderful team!

We are looking forward to hearing from you.

How We Work

We reach out to our customers through:

Providing a dedicated freephone advice and support service
across the region

Visiting your home or arranging virtual meetings to offer tailored advice and guidance for you

Working closely in your local communities and sharing information with you